Privacy policy

Introduction

Welcome to VyPack, part of Trinity Enterprises AB (“we”, “us”, “our”). We work to protect your privacy and to keep your personal data secure.

Data controller

VYPACK, part of Trinity Enterprises AB, company registration number 559506-1556, Kivra: 559506-1556, 106 31 Stockholm, Sweden. Contact: contact@vypack.se.

What information we collect

• Identification data: name, email address, phone number, company name, job title and other contact details.
• Technical data: IP address, browser type and version, time zone, plugin types, operating system and platform, and other technology on the devices you use to visit the website.
• Usage data: information about how you use the website, our products and our services.
• Marketing and communication data: your preferences for receiving marketing and communication from us.
• Project material: files, images and specifications you upload, used only for your enquiry.

How we collect your data

• Direct interactions: when you complete forms or contact us by email, phone or post.
• Automated technologies: when you use the website, technical data about your equipment and browsing patterns may be collected via cookies and similar technology.
• Third parties and public sources: we may receive data about you from service providers and publicly available sources.

How we use your personal data

• To provide and improve our services.
• To manage our relationship with you.
• To prepare or perform a contract with you.
• To comply with legal obligations.
• To deliver relevant content and measure the effect of our communication.
• For data analysis that improves the website, the services and the customer experience.

Disclosure of your personal data

• Trinity Enterprises AB and its subsidiaries.
• Service providers for IT and system administration, and suppliers engaged to fulfil your order.
• Professional advisers such as lawyers, banks, auditors and insurers.
• Public authorities that require reporting of processing activities.
• Third parties in connection with a sale, transfer or merger of parts of the business.

International transfers

We do not transfer your personal data outside the European Economic Area (EEA).

Data security

We have appropriate security measures in place to prevent personal data from being lost, used or accessed without authorisation, altered or disclosed.

Data retention

We keep your personal data only for as long as necessary for the purposes it was collected for, including to meet legal, accounting or reporting requirements.

Cookies, language choice and IP

We use necessary cookies and store your language choice. Analytics is enabled only after you accept it. We may suggest a language based on your browser settings or approximate region. We do not store your IP address for this and we never redirect you automatically, your choice always applies.

Your legal rights

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing.
• Request transfer of your personal data.
• Withdraw consent where processing relies on consent.

Contact

If you have questions about this policy or our handling of personal data, email contact@vypack.se. VYPACK, part of Trinity Enterprises AB.